Working Effectively with Indigenous Peoples® - Toronto | March 26 or October 15, 2018 | 8:30am to 4:00pm


We took our signature Indigenous awareness training program to a whole new level when we developed Working Effectively with Indigenous Peoples® based on participant and customer needs and requests. Further extensive field testing confirmed that any training should be designed to help individuals and organizations work more effectively rather than just raise awareness. In this training our goal is to help participants get beyond Indigenous awareness to practical skills and tools that can be applied everywhere.

Indigenous issues like land claims and self-government represent some of the biggest change, challenges, risks and exciting opportunities for organizations today. With some tried and proven approaches individuals and organizations can position themselves to take advantage of the major change under way in Canada now. We provide a review of historical events and their relation to the present economic environment; explore critical issues of taxation, housing, and education; show how working with Indigenous Peoples can enhance your career and business; and help you understand cross-cultural perspectives.

Purpose of the Training:
  • Provide an explanation of why to work with Indigenous Peoples at all.
  • Provide a safe environment to explore complex Indigenous issues in a non-confrontational way.
  • Provide safe opportunity to see both sides of the debate.
  • Help participants sift through rhetoric to find creative solutions to their workplace challenges.
  • Provide reference material.
  • Allow you to share your expertise with others and visa versa.
  • Assist in enhancing the credibility of your services.
  • Provide techniques to help you work more effectively with Peoples and communities.
  • Give participants the opportunity to practice and use newly acquired skills immediately.
  • Cover key things to say and not say when working in this complex environment.
  • Focus on how to develop relationships and why.

Who should attend?

  • Those just starting out to those who have been working with people or communities for years
  • Government representatives
  • Business representatives from the retail, industrial and financial sectors
  • Senior executives, managers and board members
  • Line managers, project managers and project team members
  • Communications and community relations staff
  • Properties and lands staff and policy makers
  • Human resources and customer services staff who work directly with people and communities

At this course you will:

  • Review historical events and their relation to the present day
  • Learn cultural and linguistic information about First Nations, Inuit, Metis Peoples
  • Become familiar with demographic information
  • Review major court cases and their implication
  • Begin to understand the cross-cultural perspectives of the same issue
  • Be familiar with terminology and know which terms to use in different situations
  • Explore business reasons for developing Indigenous relations
  • Explore individual and organizational strategies for developing Indigenous relations



8:30am – 4:00pm
Historical Background of Indigenous Peoples
  • Pre-contact
  • Contact
  • Post-contact
  • Recent
Constitutional, Political and Legal Context
  • BNA, Indian Act, Other Legislation
  • Political Will
  • Legal Decisions
Modern Treaties
Indigenous Self-Government
Indigenous Population
  • Linguistic Differences
  • Hereditary and Elected Chiefs
  • Census Statistics
  • Reserves
  • Indigenous Youth
  • Forces Affecting the Indigenous Population
Indigenous Population
  • Community Needs
  • Misconceptions, Perspectives & Realities
Indigenous Understanding – Terms
Business Case
  • Business Reasons for Indigenous Relations
  • Relationship Building Opportunities
Indigenous Consultation – Introduction
  • Risk, Consultation, Accommodation Model
  • Risk Assessment
Do’s and Don’ts


“Broke down some of the disinformation I wasn’t even aware I was being influenced by.” K. Spowart • RBC Royal Bank


Pre-registration is required.

Location: Further details provided upon registration.

Certificate of Completion provided.

Refund & Cancellation Policy –Fee is refundable (less $75 + tax) if notice is received at least 10 business days before the training. We reserve the right to cancel or reschedule training, refuse admission, or change speakers, location, or content.